Oursainsburys Login: Payslips, Rota, and Fix Not Working (2026)

Oursainsburys, or Mysainsburys, is the Sainsbury’s employee portal, the central place every colleague uses to access payslips, rotas, HR, and employee benefits.

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Also known as Mysainsburys, Oursainsburys now runs through a Microsoft login at oursainsburys.co.uk and redirects to jsainsbury.sharepoint.com/sites/oursainsburys. If it is not working, your password has stopped, or you cannot find your payslip, the fix is in this guide.

What Is Oursainsburys?

Oursainsburys is Sainsbury’s official colleague portal. It is the digital workplace hub every employee uses to manage their working life — from checking next week’s rota to downloading last month’s payslip or updating bank details before payday.

You will hear it called several names. Oursainsburys. Mysainsburys. The colleague hub. The employee portal. Some colleagues still say Mysainsburys purely from habit, even though the system has moved on. New starters hear both names on their first week and assume they are two different things. They are not. Same system. Different names people have used at different points in time.

Through Oursainsburys colleagues access payslips, P60s, rotas and shift schedules, holiday balances, HR records, the Kronos workforce system, MyHR, employee benefits, the colleague discount, internal news, and training resources. Whether you work in store, in a distribution centre, at Argos, or at head office, this portal is your starting point for work admin.

Why Oursainsburys Opens a Microsoft Login Page

This is where most colleagues get confused for the first time. You type in oursainsburys.co.uk, and instead of a familiar internal portal, a Microsoft sign-in page appears. It looks wrong. It feels like you have ended up somewhere you should not be.

You have not. That Microsoft page is correct. Sainsbury’s moved colleague systems into a secure Microsoft cloud environment, which means identity and authentication now run through Microsoft’s infrastructure. When you see the Microsoft sign-in screen, you are in exactly the right place. Use your Sainsbury’s work email address — not your personal Gmail or Outlook — and your work password.

The confusion arises because many colleagues expect something that looks unmistakably Sainsbury’s branded from the very first screen. That is no longer how the login works. Once you are through the Microsoft page, you land on the Oursainsburys colleague environment you were expecting.

How to Log Into Oursainsburys: Step by Step

Step 1: Get Your Login Details Ready

You need your Sainsbury’s work email address and your work password. The email format varies by role but typically follows patterns like firstname.lastname.clocknumber@mysainsburys.co.uk or firstname.lastname@sainsburys.co.uk. If you are unsure of the exact format, ask your manager or People Manager — do not guess, because repeated failed attempts can lock your account.

Step 2: Go to the Login Page

Open your browser and go to www.oursainsburys.co.uk.

Or click below for direct access.

You will be redirected to a Microsoft login screen. That is correct and expected. Alternatively, go directly to jsainsbury.sharepoint.com/sites/oursainsburys. Bookmark whichever link works for you — searching for it every shift wastes time.

Your 8-digit clock number appears on your colleague discount card and on any payslip or contract you received when you joined. New starters are given a temporary password during onboarding and asked to change it on first login.

Step 3: Enter Your Work Email

On the Microsoft login screen, enter your Sainsbury’s work email address. Do not use a personal email. The portal will not recognise personal addresses and you will get an error that looks like a broken login when in reality it is simply the wrong account type.

Step 4: Enter Your Password

New starters use the temporary password provided during induction and will be prompted to change it immediately. Existing colleagues use their current work password. If your browser is auto-filling a saved password from an older session, disable autofill and type it manually — saved passwords are a frequent cause of login failures after a password change.

Step 5: Complete Multi-Factor Authentication

When logging in from a personal device or from outside the Sainsbury’s network, you will be asked to verify your identity. This may be a text message code, a Microsoft Authenticator app prompt, or an email verification. This extra step protects your payslip and personal data from unauthorised access. It feels like friction but it is essential security.

Step 6: You Are In

Once authenticated, you land on the Oursainsburys colleague hub. From here you can access payslips, your rota, HR tools, holiday requests, the colleague discount, internal news, and everything else covered in this guide.

How to Find Your Payslip on Oursainsburys

Payslips are the most common reason colleagues log in to Oursainsburys. Once you are in the portal, navigate to MyHR, then look for Payroll or Payslips. The exact label may vary slightly depending on your role and system setup, but MyHR is always the correct starting section.

Your payslip shows gross pay (before deductions), net pay (what lands in your account), basic pay, overtime, pension contributions, tax and National Insurance deductions, and any other variable pay. Check it every pay cycle — not just when something looks wrong. Spotting an error quickly makes it far easier to resolve.

You can download payslips as PDFs and save them. Do this regularly. If you ever need proof of income for a rental application, mortgage, benefits claim, or tax filing, having saved copies means you are not dependent on portal access being available.

Cannot See Your Payslip?

If your payslip is not visible, first check you are in the MyHR section and not in a different part of the portal. On mobile devices, the payslip section can sometimes fail to load, try switching to a desktop browser or force-refreshing the page.

You must be inside the Mysainsburys Portal to view your Sainsbury’s salary slips. On the Oursainsburys Portal (Mysainsbury’s) Sainsbury’s there’s an option that says Access Payslip and there you can filter for time but the newest payslips appears first.

Begin access at:

If the payslip has a status of processing or pending, it may simply not have been issued yet for the current pay period. If you believe a payslip is genuinely missing, contact your manager or HR before the next pay date.

Sainsbury’s payslips do not appear in the Colleague Hub app.

Oursainsburys Rota: How to Check Your Shifts

Your rota is managed through Kronos — Sainsbury’s workforce scheduling system. Inside Oursainsburys, look for links labelled Rota, Schedule, Workforce, Kronos, or Time and Attendance. Check your start times, finish times, breaks, and location each week. Do not rely solely on verbal shift information — discrepancies between what was said and what is in the system cause avoidable pay errors.

If your rota appears blank, the schedule for that period may not have been published yet. Rotas are typically released a set number of days in advance depending on your store or department. If it remains blank unusually close to the working week, ask your manager whether it has been uploaded.

MyHR: Managing Your Personal Details and HR Records

MyHR is the HR management section within Oursainsburys. It is where you update bank details, address, phone number, and emergency contacts. It also holds your holiday balance, absence records, and formal employment documents.

Keep your bank details current. If your bank account changes, update it in MyHR well before the next pay run — last-minute changes may not process in time, which means your pay goes to the old account. The system requires additional verification for bank detail changes because this is a sensitive payroll function.

Your holiday balance in MyHR shows remaining entitlement, days already booked, and any pending requests. If your balance looks wrong, check whether future approved leave has already been deducted, which sometimes makes the current balance appear lower than expected.

Oursainsburys Not Working? Every Fix You Need

Login problems with Oursainsburys almost always fall into a small number of categories. Find yours below and follow the fix.

1. Wrong Username or Password

• Confirm you are using your Sainsbury’s work email — not a personal address
• Disable browser autofill and type your password manually
• If you recently changed your password, the old saved one may be auto-filling
• Check that Caps Lock is off
• If your password has expired, use the reset option on the Microsoft login screen

2. Microsoft Login Page Looks Wrong or Unexpected

• This is normal and correct — Sainsbury’s uses Microsoft cloud for authentication
• Do not close the page thinking it is an error
• Enter your Sainsbury’s work email when prompted
• If the URL shows microsoft.com or login.microsoftonline.com you are in the right place

3. Login Loop — Keeps Returning to Sign-In Screen

• Clear your browser cache and cookies completely
• Close the browser and reopen it
• Try logging in using a private or incognito window
• Try a different browser entirely — Chrome, Edge, and Safari all handle Microsoft redirects differently
• Restart your device if the problem continues

4. Multi-Factor Authentication Not Working

• Check your phone has signal — MFA codes by text require a working connection
• If using Microsoft Authenticator, check the app is open and showing the correct account
• MFA codes expire quickly — enter the code immediately without delay
• If you changed phone and have not updated MFA, contact IT — you cannot bypass MFA from home
• Call the IT Service Desk on 0345 603 2638 for MFA resets

5. Account Locked After Too Many Attempts

• Wait 15 to 30 minutes before trying again — repeated attempts extend the lockout
• Use the password reset option on the Microsoft login page if you are unsure of your password
• If still locked after waiting, call the IT Service Desk: 0345 603 2638

6. Payslip Not Loading or Showing

• Confirm you are in the MyHR section, not another part of the portal
• Force-refresh the page (Ctrl+F5 on Windows, Cmd+Shift+R on Mac)
• Switch from mobile to desktop browser — payslip PDFs often load better on desktop
• Check that the pay period has actually been processed — if payday has not happened yet the payslip may not be published
• If the payslip shows but will not open, try downloading rather than previewing in browser

7. Rota Not Showing or Blank

• The rota may simply not have been published yet for that period
• Check you are looking in Kronos or the correct scheduling section, not a general news page
• Try refreshing or logging out and back in
• Ask your manager whether the rota has been uploaded to the system

8. New Starter Cannot Log In

• New accounts can take 24 to 48 hours after your start date to fully activate
• Use the exact email format and temporary password given in your onboarding documents
• If you never received login details, ask your manager or People Manager
• Do not use a personal email — new starter accounts must use the Sainsbury’s work email format

Oursainsburys for New Starters

New starters face a specific set of confusions that are entirely predictable and entirely avoidable. The most common is hearing both Mysainsburys and Oursainsburys on the same day and assuming they need separate accounts or separate logins. They do not.

The second most common problem is expecting a Sainsbury’s-branded login page and closing the Microsoft sign-in thinking it is an error. It is not an error. Enter your work email and password on that Microsoft page and you will reach the portal.

Third: new accounts sometimes take up to 48 hours from your start date to fully activate. If you cannot log in on your first day, this may simply be a timing issue rather than a credentials problem. Try again the following day. If it still fails, speak to your People Manager.

Once you are in, the three most important things to do immediately are: confirm your payslip is accessible, verify your bank details are correct, and check your rota in Kronos. Getting these right in the first week avoids most of the payroll and scheduling problems that new starters commonly raise.

Colleague Discount: How It Works and Why It Confuses People

The Sainsbury’s colleague discount gives you 10% off year-round, rising to 15% during key seasonal periods and up to 25% in certain Sainsbury’s retail ranges. But the discount does not automatically activate for online shopping, and this is where many colleagues run into problems.

Your work login for Oursainsburys and your personal Sainsbury’s grocery shopping account are entirely separate systems. To use your discount online you need to link your colleague discount card to your personal shopping account — these are two different logins and two different accounts that need to be connected.

If your online discount is not applying, check that the link has been made correctly between your discount card and your shopping account. If you have not done this yet, the discount will not appear at checkout regardless of whether your work login is working perfectly.

Different Sainsbury’s Logins Explained

Using the wrong login for the wrong system is one of the most common reasons colleagues think their password has stopped working. If your grocery account password is not working on the work portal, it is because they are different accounts. They share a brand, not credentials.

Is There an Oursainsburys App?

There is no standalone Oursainsburys payslip app in the official app stores. The Sainsbury’s Colleague Hub app exists and provides access to internal news, store information, and some basic work tools, but for full HR functionality — payslips, rota access, MyHR — you still need the browser-based portal.

The practical workaround used by most colleagues is to open the portal in their mobile browser and save it to the home screen. On both iOS and Android you can add any website to your home screen as a shortcut that looks and behaves like an app icon. This gives you the convenience of one-tap access without relying on third-party apps that may not be official or secure.

Be very cautious about any app in the App Store or Google Play claiming to be the Oursainsburys or Mysainsburys portal. Entering your real Sainsbury’s work credentials into an unofficial app is a significant security risk to your payroll and personal data.

Support Contacts

Frequently Asked Questions: Oursainsburys and Mysainsburys

The questions below cover every common situation Sainsbury’s colleagues face with the employee portal, from first-time login to payslip problems, rota issues, and what to do before you leave.

What is Oursainsburys?

Oursainsburys is the Sainsbury’s employee portal where colleagues access payslips, rotas, HR tools, holiday records, and employee benefits. It is the central digital workplace hub for all Sainsbury’s staff including store colleagues, distribution centre workers, Argos employees, and head office staff. It is also referred to as Mysainsburys by many colleagues.

Is Oursainsburys the same as Mysainsburys?

In everyday use, yes. Mysainsburys is the older name many colleagues still use out of habit, while Oursainsburys is the current and more accurate name for the portal. Both refer to the same Sainsbury’s employee system. New starters who hear both names on their first day sometimes assume they are two separate portals requiring two separate logins. They are not.

Why does the Oursainsburys login open a Microsoft page?

Because Sainsbury’s uses Microsoft cloud infrastructure for authentication. When you see a Microsoft sign-in screen after going to oursainsburys.co.uk, you are in exactly the right place. Enter your Sainsbury’s work email and password on that Microsoft page. Do not close it assuming it is an error — it is the correct and intended login experience.

What is the official Oursainsburys login URL?

The official URL is www.oursainsburys.co.uk which redirects to the Microsoft login, or you can go directly to jsainsbury.sharepoint.com/sites/oursainsburys. Always use official routes when entering work credentials. There are many unofficial sites built around the Oursainsburys keyword — do not enter your real Sainsbury’s login details into any site you are not certain is official.

What username do I use to log in?

Use your Sainsbury’s work email address, not a personal Gmail or Outlook account. The format varies but typically follows patterns like firstname.lastname.clocknumber@mysainsburys.co.uk or firstname.lastname@sainsburys.co.uk. If you are unsure of the exact format, ask your manager — do not guess, because multiple wrong attempts will lock your account.

Why is my Oursainsburys password not working?

The most common reasons are: using a personal email instead of a work email, browser autofilling an old saved password after a recent change, or the password having expired. Disable autofill, type the password manually, and ensure Caps Lock is off. If your password has genuinely expired, use the reset option on the Microsoft login screen. If you are locked out entirely, call the IT Service Desk on 0345 603 2638.

What should I do if Oursainsburys keeps looping back to the login screen?

This login loop is usually caused by stale browser cookies or an interrupted Microsoft session. Clear your browser cache and cookies completely, close and reopen the browser, and try again. If the problem continues, open a private or incognito window and attempt login from there. Trying a completely different browser — switching from Chrome to Edge or Safari — often resolves this quickly.

Can I access Oursainsburys from home?

Yes. Oursainsburys is accessible from any device with an internet connection. When logging in from outside the Sainsbury’s network or from a new device, you will typically be required to complete multi-factor authentication. This is a security measure protecting your payroll and personal data. It applies whenever the system cannot confirm you are on a trusted device or network.

Can I access Oursainsburys on my phone?

Yes. Many colleagues access the portal daily from their phone. If one mobile browser causes issues — page not loading, login looping, MFA prompts not displaying correctly — try a different browser before assuming the portal is down. You can also save the portal URL to your phone’s home screen as a shortcut for quick one-tap access.

Is there an official Oursainsburys app?

There is no official standalone Oursainsburys or Mysainsburys payslip app. The Sainsbury’s Colleague Hub app provides access to internal news and some work tools, but for full HR functionality including payslips and rota access, the browser-based portal is still required. Save the portal to your home screen for convenient mobile access without relying on unofficial third-party apps.

How do I find my payslip on Oursainsburys?

After logging in, navigate to the MyHR section and look for Payroll or Payslips. The exact label may vary slightly. Your payslip shows gross pay, net pay, deductions, tax, National Insurance, and pension contributions. You can download payslips as PDFs. Check and download them regularly rather than waiting until you urgently need one.

Why can’t I see my payslip on Oursainsburys?

Common reasons include: being in the wrong section of the portal, the pay period not yet being processed, the page not loading correctly on mobile, or a PDF not opening in the browser. Confirm you are in MyHR, force-refresh the page, and try on a desktop browser if mobile is causing problems. If a payslip is genuinely missing, raise it with your manager or HR before the next pay date.

How far back do Sainsbury’s payslips go on the portal?

The portal typically holds several months of payslip history, but this can vary. The safest approach is to download and save your own copies regularly. You cannot be certain how long records stay accessible, and access typically ends when employment ends. Keep saved copies of any payslip you might need for future reference — mortgage applications, benefit claims, and tax records are the most common situations where older payslips become important.

What if my payslip is wrong?

Compare the payslip against your worked shifts, any overtime, holiday taken, and any recent schedule changes. If the figures still do not make sense, raise it with your manager or People Manager as early as possible — payroll corrections are significantly easier to process when flagged quickly rather than multiple pay cycles later.

How do I update my bank details on Oursainsburys?

Go to MyHR and look for the payroll or personal details section to update bank account information. Because bank details affect wages, the system requires additional verification before processing changes. Always update well before payday — last-minute changes may not complete in time for the next pay run, which means payment goes to the old account.

How do I check my rota on Oursainsburys?

After logging in, look for Rota, Schedule, Kronos, Workforce, or Time and Attendance links. Kronos is the workforce scheduling system used across Sainsbury’s stores. Check your start times, finish times, breaks, and location carefully. Never rely solely on verbal shift information — discrepancies between spoken and recorded shifts cause payroll errors that are avoidable.

Why is my rota blank or not showing?

The rota may simply not have been published yet for the upcoming period. Schedules are typically released a set number of days in advance depending on your store. If the rota remains blank unusually close to the working week, ask your manager whether it has been uploaded to the system. Also check you are in the Kronos or correct scheduling section and not a general news or home page area.

What is Kronos on Oursainsburys?

Kronos is the workforce management and scheduling system used by Sainsbury’s to manage rotas, record working hours, and track attendance. Colleagues use it to check their shifts, review hours worked, and see attendance records. It is accessed through the Oursainsburys portal and is the authoritative record for time and pay purposes — what is in Kronos is what payroll processes.

What is MyHR on Oursainsburys?

MyHR is the HR management section of the Oursainsburys portal where colleagues manage personal records and employment information. It includes payslips, bank details, address and contact information, holiday balances, absence records, and formal employment documents like P60 forms. For most HR self-service tasks, MyHR is the correct starting point.

How does the Sainsbury’s colleague discount work?

The colleague discount gives 10% off year-round, rising to 15% during seasonal periods and up to 25% on certain Sainsbury’s ranges. For in-store use, the discount card is scanned at the till. For online shopping, you must link your colleague discount to your personal Sainsbury’s grocery account. These are two different systems and the link must be made before the discount applies online.

Why is my colleague discount not working online?

The most common reason is that the discount has not been linked to your personal Sainsbury’s shopping account, or the activation period has not finished. Your work login and your grocery shopping login are separate accounts. The discount does not transfer automatically between them. Check that the link has been completed correctly and that you are shopping with the correct personal account rather than as a guest.

Can ex-employees still access Oursainsburys after leaving?

Portal access is typically removed after your employment ends. This is one of the most important things to act on before your final day — download your recent payslips, your P60 when available, and any other documents you may need for future reference. If you have already left and need old records you did not save, you may need to contact Sainsbury’s HR directly rather than relying on portal access remaining open.

What should I download before leaving Sainsbury’s?

Download recent payslips covering at least the last 12 months, your most recent P60, and any formal employment documents you may need — reference letters, contracts, or any correspondence you want to keep. Many people only realise the importance of this after access has already been removed. A few minutes of preparation before your final shift prevents considerable stress later.

How do I reset my Oursainsburys password?

On the Microsoft login screen, click the option for Forgot Password or Cannot access your account. Follow the prompts which will verify your identity through your registered phone number or email before allowing you to set a new password. If this self-service reset does not work or your verification contact details are out of date, call the IT Service Desk on 0345 603 2638 who can assist with account recovery.

What is the safest way to avoid fake Oursainsburys websites?

Use the official Sainsbury’s route — oursainsburys.co.uk — and bookmark it once you have confirmed it works. Be cautious with any search result that is clearly a third-party site rather than a genuine corporate resource. Never enter your real Sainsbury’s work credentials into any site you are not certain is official. When in doubt, confirm the correct link with your manager or through official company communications rather than trusting a search result.

What is the difference between Oursainsburys and the Colleague Hub?

The terms are used loosely and interchangeably by colleagues and management alike. In practice, Oursainsburys and the colleague hub refer to the same general employee portal environment. The Colleague Hub app provides mobile access to internal news and some tools, while the full browser-based Oursainsburys portal contains payslips, HR tools, and rota access. The label matters less than knowing where your specific tools are located within the system.

Disclaimer: This is an independent informational resource for Sainsbury’s colleagues. We are not affiliated with, owned by, or endorsed by Sainsbury’s Supermarkets Ltd. All trademarks and intellectual property rights belong to their respective owners. Information is provided for guidance only and updated for 2026.